Please read these terms and conditions carefully before booking your travel with us.
Package can be altered/changed as per customer's requirement (subject to availability). For confirmation of booking, an advance payment is required as per the policy mentioned below. The remaining payment needs to be cleared before the departure date or at the time of check-in at the hotel, as per the agreement.
Booking confirmations are subject to availability and date. Holiday Taxes/Surcharge will be additional if applicable. Minimum 2 passengers are required to avail the package. The Package prices are valid for Indian Nationals & Foreigners holding Indian Resident Permit. All bookings are confirmed only after receiving the advance payment.
For Air tickets: Full INR component to be collected before issuance. The package prices are dynamic and may change without prior notice based on airline fares, hotel rates, and currency fluctuations. All payments should be made in Indian Rupees (INR) unless otherwise specified.
We accept payments via cash, cheque, demand draft, online transfer, and all major credit/debit cards. Any bank charges or transaction fees will be borne by the customer. GST (Goods and Services Tax) as applicable will be charged on all invoices.
Note: Flight prices are dynamic and subject to change until the ticket is issued. We recommend confirming your booking at the earliest to lock the fare.
Shorter stays and early check-out are regarded as cancellation - no refund will be provided. No amendments (date changes) are allowed once the booking is vouchers. All cancellation requests must be submitted in writing via email or in person at our office.
Refund processing is strictly as per the cancellation policy. The refund amount, if any, will be processed within 15-20 working days from the date of cancellation approval. The refund will be credited to the original payment method or as per customer request via bank transfer.
Important: No refund will be provided for no-show cases or if the guest fails to join the tour on the specified date. Travel insurance is strongly recommended to cover such contingencies.
Check-in time is 12:00 PM / 02:00 PM and check-out time is 10:00 AM / 12:00 PM (standard hotel policy). Early check-in or late check-out is subject to availability and additional charges may apply as per hotel policy.
Valid identity proof (Aadhar Card, Voter ID, Passport, Driving License) is mandatory at the time of check-in for all guests. The hotel reserves the right to deny entry if valid ID is not provided. Room upgrades are subject to availability and additional charges.
It is the sole responsibility of the passenger to ensure that they possess valid travel documents including passport, visa, and all necessary permits for their travel. Raj Travel and Tours will not be responsible for any issues arising from improper or insufficient documentation.
For international travel, passengers must ensure their passport is valid for at least 6 months from the date of travel. Visa processing time varies by country and passengers are advised to apply well in advance. For destinations requiring visa on arrival, please ensure all requirements are met.
All tours are conducted as per the itinerary provided. The tour operator reserves the right to alter, modify, or cancel any part of the itinerary due to circumstances beyond control such as natural disasters, political unrest, weather conditions, or airport closures.
Passengers are advised to follow the instructions of the tour guide/driver and maintain discipline during the tour. Any damage caused to hotel property or vehicle by the passenger will be charged to their account. Consumption of alcohol and smoking is strictly prohibited in vehicles and certain hotel areas.
Raj Travel and Tours shall not be responsible for any cancellation, delay, or inconvenience caused due to reasons beyond our control including but not limited to natural calamities, strikes, road blocks, vehicle breakdown, flight cancellations, or any act of God.
We are not responsible for compensating any loss, injury, or additional cost incurred by the guest due to the above circumstances. Medical expenses during the tour will be borne by the passenger. We strongly recommend purchasing comprehensive travel insurance before commencing your journey.
Recommendation: We strongly advise all passengers to purchase comprehensive travel insurance covering medical emergencies, trip cancellation, baggage loss, and personal liability.
Complimentary stay is provided for children below 5 years of age (sharing bed with parents). No extra bed will be provided for children below 5 years. Food charges for infants and children below 5 years will be charged separately as per the hotel's policy.
For children between 5-12 years, applicable child rates will be charged with extra bed. The age of the child will be considered as on the date of travel. Please carry a valid age proof for children to avail any discounts or benefits.
The following terms apply specifically during your tour. Please read carefully to ensure a smooth and enjoyable travel experience with Team Raj Travels.
| Days Before Arrival | Cancellation Charge |
|---|---|
| 120 to 35 days prior | 30% of total tour cost |
| 34 to 20 days prior | 75% of total tour cost |
| Within 20 days / No-show | 100% of total tour cost |
| Days Before Departure | Cancellation Charge |
|---|---|
| 120 to 45 days prior | 40% of total tour cost |
| 44 to 30 days prior | 60% of total tour cost |
| 29 to 20 days prior | 80% of total tour cost |
| Within 20 days / No-show | 100% of total tour cost |
The cancellation charges above apply only to the main tour. For any additional services booked, cancellation charges will apply as per the respective provider's policy:
The Company also reserves the right to recover its service charges for booking and cancelling such services on behalf of the client.
Important Notes:
Please read these terms carefully before proceeding with any inquiry or booking for holiday packages and flight tickets. Your engagement with our services signifies your acknowledgement and acceptance of these terms.
Estimated Quotes vs. Final Price: Any initial cost indication provided during an inquiry, whether verbal or written, is strictly an estimate. This estimated cost is subject to change due to dynamic market conditions — including government taxes, airline fuel surcharges, hotel availability, exchange rate movements, and other service charges beyond our direct control.
Final Confirmed Price: The definitive and non-negotiable price for your holiday package or flight ticket will be clearly stated on your official bill or invoice. Once issued and a booking is confirmed, this price becomes final. You expressly agree that you cannot claim or dispute any variations between the initial estimated quote and the final confirmed cost reflected on your invoice.
Payment Schedule: Specific payment schedules, including deposits and final balance due dates, will be communicated at the time of booking. Failure to adhere to payment deadlines may result in cancellation of your booking and potential forfeiture of any deposits paid.
Budget Considerations: Please communicate your budgetary concerns and preferences to us openly. We are committed to working with you to explore and propose options that align as closely as possible with your specified budget, while adhering to our quality standards.
Hotel Information During Inquiry: To protect our proprietary supplier relationships and ensure flexibility in sourcing the best available options, we generally do not disclose specific hotel names during the initial inquiry phase. We will provide a detailed itinerary outlining daily activities, meal plans, and the category/standard of accommodation. Upon request, we can share generic hotel photos or examples typically used for the specified category.
Hotel Names on Confirmation: Precise names and contact details of all confirmed hotels will be listed on your final confirmation voucher, issued only after the booking is fully confirmed and payment arrangements are complete.
Hotel Standards — Minimum 3-Star Guarantee:
3-Star Standard — Minimum guaranteed quality for all packages
4-Star Premium — Enhanced amenities & services
5-Star Luxury — World-class experience
Quality Assurance: It is our unwavering policy to exclusively utilize hotels of a minimum 3-star standard or higher for all holiday packages. We do not engage with 2-star or lower-rated hotels, budget guesthouses, or hostels. While we strive to meet your budget, we will not compromise on our minimum hotel quality standards.
Services, amenities, facilities, and overall guest experience vary significantly between different hotel categories. You cannot reasonably compare the services, room sizes, or facilities offered by a 3-star hotel to those of a 4-star or 5-star property, as they operate under different standards and pricing structures.
Finalization of Itinerary: Our goal is to craft a memorable holiday experience for you. Once an itinerary is agreed upon and a booking is confirmed, significant changes to the itinerary or demands for new inclusions may incur additional charges or may not be feasible.
Customer-Driven Changes: We understand that preferences can evolve. However, frequent or substantial changes to an agreed-upon itinerary or service scope — especially after initial quotes or during booking finalization — can impact pricing, availability, and overall processing time. We reserve the right to re-quote or decline requests for excessive changes if they become unmanageable or compromise the integrity of the booking.
Transparency in Service: We are committed to providing a transparent and straightforward service. These terms and conditions are designed to clearly outline our operational parameters and prevent misunderstandings, ensuring a smooth and satisfactory booking experience for all our customers.
By proceeding with a booking, you confirm that you have read, understood, and agreed to all the terms and conditions stated on this page. We look forward to assisting you with your travel plans.
Thank you — Team Raj TravelsLast Updated: March 2026 | Raj Travel and Tours | All Rights Reserved